At Visage, we work hard to provide our consumers with the best products. Before distribution, our team carefully examines each item to ensure smooth and precise delivery. We cannot accept any returns since personal care goods are non-returnable and cannot be used again once they have been opened. However, we can return the item if it is broken, close to expiring, or the wrong item. The consumer must have the unboxing video clip or images in order to return your merchandise.
Terms and conditions for returns:
1. If the product is received via the customer (damage, expiry & wrong) then in this we will replace the product.
2. In such circumstances (damage, expiration & incorrect), we need proper unboxing videos or clear images for replacement.
Refund policies:
Only in the form of a (NON-SERVICEABLE PINCODE) will we issue reimbursements.
Conditional clauses:
Complaints regarding the products will be addressed within 2 weeks of receiving the products.
Contact our customer service department at vcare@o3plus.com, if you have any questions or concerns. They will be delighted to help you.
